- Status represents the state of a delivery and is updated at each event of the delivery lifecycle. Our current status are:
SUBMITTED
: Order successfully created in Kosmo.
CREATED
: Order successfully created with the selected 3PL and looking for a driver.
TO PICK UP
: Driver has accepted the delivery order and will pickup at the specified pickup time.
PICKED UP
: Driver has picked up the item/s and is proceeding to drop-off point.
DELIVERED
: Driver has successfully delivered the item/s to the recipient.
FAILED
: Something went wrong and the 3PL provider could not process the order.
CANCELLED
: When an order is cancelled either by user or 3PL provider. A reason is provided along with this status.
