• Status represents the state of a delivery and is updated at each event of the delivery lifecycle. Our current status are:
    • SUBMITTED: Order successfully created in Kosmo.
    • CREATED: Order successfully created with the selected 3PL and looking for a driver.
    • TO PICK UP: Driver has accepted the delivery order and will pickup at the specified pickup time.
    • PICKED UP: Driver has picked up the item/s and is proceeding to drop-off point.
    • DELIVERED: Driver has successfully delivered the item/s to the recipient.
    • FAILED: Something went wrong and the 3PL provider could not process the order.
    • CANCELLED: When an order is cancelled either by user or 3PL provider. A reason is provided along with this status.